One of the cornerstones of LiMobility’s success is timely updates. This time also, we are back with exciting new updates that help you to deliver hassle-free transits by keeping up with the technology demands. Read on to know the new entrants:
Manually managing expenses can be a more tiring and time-consuming process; we solve these challenges with our newest expense management feature. All you have to do is add category-wise costs like fuel, maintenance, etc, for your fleet. And what’s more, you can associate the expenses for a particular trip which, in turn, helps in calculating the accurate revenue generated.
Every business has its own fare strategy to tackle competition and meet their goals. Taking this into consideration, we have now introduced fare management in two modes – auto and manual.</p?
- The auto fare management is the usual case where you can set base metrics based on the distance or time. The trip fare is then generated depending upon the predefined fare metrics.
- The manual fare management mode allows the admin to provide fare based on the customer trip request. The fare quote is then sent to the customer who can accept or decline the quote. In case the customer accepts the quote, the admin will receive the confirmation and can assign a chauffeur for the trip.
Tip: Business owners can also set an advance payment percentage for manual fares to ensure trip confirmation.
Gone are the days, where there was a persistent need to get the live updates of the driver and the vehicle. The updated software has a new addition that lets the admin or the dispatchers get real-time alerts on unassigned trips, SOS, vehicle and driver documents expiry, etc. allowing them to take appropriate, timely actions.
Also, the driver app alerts the drivers about the expiry of vehicle insurance and driver license.
Tip: Along with the vehicle insurance and driver license expiry notifications, the admin can restrict drivers from logging into the mobile app and/or taking trips in case the vehicle or driver document has expired.
What if your customer is from another country or doesn’t understand the language that you do? This could lead to frustrating customer experience.
Here is when our multilingual support comes into play. The customers can use the app in their preferred language as allowed by the admin (Spanish, Swedish and French), apart from the default English language. The same implies to the driver app too, as the driver can use the app in the allowed secondary languages other than English.
This feature is available only in the web panel and the driver app. You can now connect with your drivers through the chat messaging feature to receive status updates and provide emergency assistance requests at any time you want. The dispatchers can also make common announcements to all their drivers through broadcasting a message.
As for the drivers, the app lets them communicate with the admin or their corporate office at any time. This can be a great driver retention strategy to build an open communication environment for your team of chauffeurs.
Trip request management
When it comes to trip request management, the newest feature allows the admin to either directly assign a trip or await driver confirmation. This means, if the admin enables the ‘Direct Assign’ option, the trip is automatically assigned to the driver, making it mandatory for them to take the assigned trip.
On the other hand, the ‘await confirmation’ mode allows the driver to either accept or decline the trip assigned by the admin.
Additional trip booking options
In the current scenario, additional trip booking options are an essential one to have. The customer app possesses this feature which lets the customers provide extra information about their trip, like the number of passengers and luggage. Based on their requirements, they can access the best-suited vehicle model for the trip.
For instance, if the number of passengers booked for a ride is one, then all vehicle models will be shown. However, in case there are five passengers traveling, the vehicle models with a seating capacity of five and above will be shown exclusively. This lets you provide an apt vehicle as per the customer needs and ensure safe and smooth transit.
So there you have it – These are all the exciting new features we’ve got in store for you. Update your application today to experience LiMobility 2.0. Any questions? Feel free to get in touch with our product experts.